Frequently asked questions/FAQ

What is meant by serial production and custom made canopies?

We have templates for canopies and cushions for many boats, mainly European boats built in the 2000s but also for some older ones Maxi and Albin. We call these "Serial Made" as they can be manufactured directly from our documented templates.

Canopies for other boats we call "Custom Made", which means that stands are built, buttons are mounted (if required) and templates are created directly on board your boat. These jobs are mainly performed in the Öresund region but we also travel to Gothenburg, Oslo, Stockholm, northern Germany and the most of Denmark regularly.

If you choose "Custom Made" you can always influence the design and function, all buttons are also automatically mounted and you only need to put the canvas in place after delivery.

What material is used for the canopy frames?

We build almost all our canopies with frames of 25 or 30 mm acid-proof stainless steel, which is more attractive, more durable and significantly more stable than aluminum. The prices between aluminum and stainless steel have evened out and the difference is now small.

How do we get started?

We handle most of the communication via website and email. Please start by sending us a quote request. We have experience and knowledge of most boat models and will quote you within a few days. If we are unsure or if you have a very odd boat, we ask for a picture and more info.

Order

When the order is confirmed, we send an advance invoice of 50% to secure the order. We reserve time for production and plan measuring on your boat if the order is for Custom Made. All details are taken on site and production of Custom Made never starts without an order and contact with the customer about the boat and wishes on the canopy.

Sail cover, sailpack, Boom Cover and genoa/jib cover

We have extensive experience with well-functioning sail covers such as sailpack, boom cover and genua and jib covers. We have measurements for many models, we often use the collected measurements to compare with the ones you give us.

Read more about our sail covers here

Delivery times

If the order is for a serial produced canopy or cushion, the delivery time is between 3 - 7 weeks depending on the season. On Custom Made the delivery time can be slightly longer.

What material are the canopies made of?

We manufacture most of our canopies in Sunbrella Plus and Tempotest. A variety of colors are available, you will always find one that suits you. The canopies are made with black or white zippers and details and have some breathability. 

We sew the canopy with Tenara thread, which has a unique UV resistance and a 15-year UV guarantee. In addition to its UV resistant properties, Tenara thread is also chemical resistant, which means that the canopy is less affected by, for example, canopy washing. 

If I am not satisfied?

The demands on us are high and you pay for good quality and service. If things go wrong during installation, we are there to provide support by phone and e-mail.

If we have missed a detail, we ask for the part in return, we will reimburse you for your shipping costs. Sometimes it is a small thing that can wait until after the boat season, we then confirm with a complaint order after contact and ask you to get back to us when your season is over.

The Consumer Purchase Act applies and we always aim for 100% customer satisfaction.

Read more about our sales and delivery conditions here.

Support available in Scandinavian languages and English

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